Refund Policy

Last updated: June 27, 2026

Free Bookings

Standard library seat bookings through MyLibrarySeat are free. No payment is required and therefore no refund applies for basic seat reservations.

Paid Services

If a library charges a facility or premium seat fee through our platform, cancellations made at least 2 hours before the booking start time are eligible for a full refund. Late cancellations are non-refundable.

Processing Time

Approved refunds are processed within 5–7 business days to the original payment method.

Contact

For refund requests, email billing@mylibraryseat.com with your booking reference number.